Terms&Conditions
By using this site, you agree to the following terms. If you do not agree, please refrain from using our services.
1. Products & Services
All items are handcrafted or/and custom-made with care. Because of their handmade nature:
- Slight variations may occur in size, color, or design.
- Products may not be resold or duplicated by any means.
- Custom orders are made according to your specifications. Please review your order details carefully before submitting.
2. Pricing & Payment
- All prices are listed in [Your Currency, e.g., USD].
- We reserve the right to change prices at any time without prior notice.
- Payments are processed securely via Big Cartel’s supported payment methods (e.g., PayPal, Cash app, Klarna credit/debit cards).
3. Shipping & Delivery
- Processing times vary by item; please see individual product listings for estimated timelines.
- Shipping rates and estimated delivery dates are provided at checkout.
- We are not responsible for delays caused by postal services or customs (for international orders).
- Please reach out to me if you feel your package has been lost or delivered. Replacemens may be issued as long as you are acting in good faith
4. Returns & Exchanges
Due to the custom nature of many of our items:
- All sales are final on custom and made-to-order products.
- If your item arrives damaged or incorrect, please contact us within 15 days of delivery with photos and a detailed description.
5. Cancellations
- Cancellations may be requested within 24 hours of placing your order.
6. Intellectual Property
All artwork, product designs, and content on this site are the intellectual property of Art by Ditamontana and may not be copied, reproduced, or used without permission.
7. Privacy Policy
Your personal information is used solely to process your order and communicate with you. We will never share your data with third parties without your consent.
8. Limitation of Liability
Art by Ditamontana is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our site or products.
9. Governing Law
These terms are governed by the laws of Texas. Any disputes arising shall be resolved in accordance with local laws.
10. Contact Information
For questions, custom inquiries, or concerns, please contact
Rachel Richardson—Art by Ditamontana
Email: [email protected]
Instagram: [@Ditamontana]
I reserve the right to refuse service to anyone, at any time, for any reason on behalf of Ditamontana.com. If you do not agree with my procedures and policies, you will be refused service and banned from future purchases. In the event that you are refused service before or during a transaction or sale, any deposits paid will be lost and future collaborations will be denied.